terms & conditions

Nullab Ltd (“Company”, “we”, “us”, or “our”) operates the website at https://nullab.io and a suite of digital products, design tools, and web backends, including the exporthub, exportflow, and exportcms Figma plugins (collectively, the “Services”).

These Terms of Service (“Terms”) govern your use of our website, plugins, applications, and related Services. By installing, accessing, or using any of our Services, you agree to these Terms.

I. Use of the Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not use the Services:

In any way that violates applicable laws or regulations.

• To exploit, harm, or attempt to exploit others.
• To interfere with or disrupt the proper functioning of the Services or our backend infrastructure.
• To attempt to gain unauthorised access to other users’ data, third-party platform accounts (like Figma), or connected integrations (like Google or Webflow accounts linked through our tools).

II. Products and services

Nullab Ltd provides various digital tools for personal and commercial use. Our products include exporthub (export selected Figma frames to Google Drive), exportflow (export selected Figma frames to Webflow asset libraries, with optional AI-assisted titles and alt text), and exportcms (export selected Figma frames to Webflow CMS Image fields, with optional draft or publish). Our plugins and apps communicate with our backends over secure HTTPS connections.

Depending on the product, Services may be offered free of charge or may include paid tiers.

By installing our plugins or using any Nullab tools:

• You are granted a non-exclusive, non-transferable right to use the software in line with these Terms and the terms of any host platforms (e.g., Figma’s own policies).
• You may use our tools for personal or commercial work.
• You may not reverse-engineer, sublicense, resell, or redistribute our products, plugins, or underlying systems except where mandatory law allows.

Our Figma plugins are made by Nullab Ltd. Nullab Ltd is responsible for how our plugins handle your data.

III. Third-party accounts and integrations

Many of our Services require or allow you to connect third-party accounts (such as Figma, Google, or Webflow) to enable core functionality.

By connecting a third-party account to any of our tools:

• You authorise our Services to use the respective platform APIs with the specific scopes we request to perform actions you initiate.
• You can revoke access at any time through the security settings of your third-party account and/or by disconnecting the account inside our tools.
• We design our integrations to request the minimum permissions necessary to provide the features you are using.

Product-specific sections below describe the integrations and permissions for each tool.

IV. Intellectual property

All content relating to Nullab Ltd’s website, plugins, branding, design, and underlying code is owned by or licensed to Nullab Ltd and protected by intellectual property laws.

Your content: You retain full ownership of your designs, frames, components, and files you create, export, or manage using our Services. Nullab does not claim ownership of your design assets.

V. User data and privacy

We collect and process personal and technical data as needed to run our Services (for example, account details from sign-in, encrypted OAuth tokens for third-party integrations, platform user identifiers, usage and diagnostic data). We do not sell your personal data.

For full details on what we collect across our suite of tools and how it is protected, please see our Privacy Policy: https://nullab.io/legal/privacy.

VI. Limitation of liability

To the fullest extent permitted by law, Nullab Ltd shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of data, designs, or business opportunities arising from the use of our Services.
• Issues caused by third-party platforms or APIs (including Figma, Google Drive, Webflow, Stripe, AI providers, or hosting providers), rate limits, or changes those providers make to their systems.
• Any issues arising from the use or inability to use our plugins, websites, or backends.

All Services are provided “as is” without warranties of any kind, whether express or implied, except where prohibited by law.

VII. Termination

We may suspend or terminate access to any or all of our Services if you violate these Terms. You may stop using the Services at any time and may disconnect third-party accounts as described in our Privacy Policy.

VIII. Changes to these Terms

We may update these Terms from time to time as our studio grows and we release new products. When we do:

• We will update the “Last updated” date at the top of this page.
• We may notify users of significant changes via email or in-product notices where appropriate.

Continued use of our Services after changes constitutes acceptance of the updated Terms.

IX. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules that would apply another jurisdiction’s laws.

X. exporthub

The following applies when you use exporthub.

By connecting Google to exporthub (for example, signing in with Google to export frames to Google Drive):

• You authorise our Services to use the Google APIs with the scopes we request (such as `openid`, `email`, `profile`, and `https://www.googleapis.com/auth/drive.file`) to perform actions you initiate.
• You can revoke access at any time through your Google account security settings (https://myaccount.google.com/permissions) and/or by disconnecting the account inside the plugin.
• We request only the minimum permissions needed to sign you in, upload exports you initiate, support folder selection (including Google Picker), and create destination folders at your request.

XI. exportflow

The following applies when you use exportflow.

Webflow

By connecting Webflow to exportflow:

• You authorise our Services to use the Webflow Data API with the scopes we request (`authorized_user:read`, `sites:read`, `assets:read`, `assets:write`) to perform actions you initiate - including listing your sites and asset folders, uploading assets, and updating metadata such as alt text.
• You can revoke access at any time through your Webflow account settings and/or by disconnecting the connection inside the plugin.
• We request only the minimum permissions needed for these features.

Billing

exportflow has a free tier and a paid 'Starter' plan. Payments are handled by Stripe; subscriptions are billed per billing cycle, and Stripe’s terms apply when you pay.

• You may subscribe via Stripe Checkout from within the exportflow plugin.
• Existing subscribers can manage payment methods, invoices, and cancellation through the Stripe Customer Portal, accessible from the plugin Settings menu.
• You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain Starter plan access until that period ends, after which your account reverts to the free plan.
• Subscription fees are generally non-refundable, except where consumer law requires otherwise. Refund requests may be sent to support@nullab.io.
• If a payment fails, your subscription may enter a past-due state. We may restrict paid features until payment is resolved or the subscription is cancelled.

AI-generated content

exportflow may offer optional AI-assisted title and alt text generation. AI-generated content is provided “as is” without warranties of accuracy, completeness, or suitability. AI outputs may be inaccurate, incomplete, or inappropriate. You are solely responsible for reviewing, editing, and approving all AI-generated titles and alt text before uploading assets to your Webflow site or publishing them on a live website.Nullab Ltd is not liable for any harm, loss, compliance failure, or accessibility issue arising from AI-generated metadata that you choose to use or publish without adequate review.

XII. exportcms

The following applies when you use exportcms.

Webflow

By connecting Webflow to exportcms:

• You authorise our Services to use the Webflow Data API with the scopes we request (`authorized_user:read`, `sites:read`, `cms:read`, `cms:write`, `assets:read`, `assets:write`) to perform actions you initiate - including listing your sites, reading CMS collections and items, uploading image assets, and updating CMS Image field values (as draft or published, according to your selection).
• You can revoke access at any time through your Webflow account settings and/or by disconnecting the connection inside the plugin.
• We request only the minimum permissions needed for these features.

CMS uploads

• You are responsible for verifying frame-to-CMS-item mappings, the correct collection and Image field, and whether items should be saved as draft or published. 'Published' updates may appear on your live Webflow site.
• Auto-matching is provided as a convenience and may be incorrect; review mappings before confirming an upload.
• Nullab Ltd is not liable for CMS changes you approve or for issues caused by your Webflow CMS structure, API limits, or changes Webflow makes to its platform.
• exportcms depends on third-party platforms (Figma and Webflow). If changes to those platforms' terms, APIs, or policies prevent exportcms from functioning in whole or in part, Nullab Ltd is not responsible and no refund will be provided, except where consumer law requires otherwise.

Billing

exportcms has a free tier and a paid 'lifetime unlock' that removes the free-tier site limit. Payments are handled by Stripe; Stripe's terms apply when you pay.

• Free tier: one Webflow site at a time. Disconnect the current connection inside the plugin to switch sites (or upgrade).
• Lifetime unlock: one-time Stripe Checkout from within the plugin. This is not a recurring subscription; there is no subscription to cancel.
• Refunds: lifetime unlock fees are generally non-refundable, except where consumer law requires otherwise. Refund requests may be sent to support@nullab.io. A full refund may revoke paid entitlements and enforce the free-tier single-site limit.

XIII. Contact

By using Nullab’s website or any of its digital products, you acknowledge that you have read and agree to these Terms of Service. If you have questions about these Terms, contact us at support@nullab.io.